FAQ

Frequently Asked Questions

Most frequent questions and answers

And yes, we can customize all those caps I just talked to you about and many more.

We will thoroughly inspect each hat. check it a couple more times, then put it in a bag, box, or carton, tape it up, and get it ready to ship out to you.
Don’t worry. We pack your hats really well to make sure they show up exactly like you want them.

When you choose JoinTop, you receive comprehensive services including custom design assistance, a dedicated account manager, and options for express production and shipping to meet tight deadlines.

Production time can vary depending on the complexity and quantity of your order. We also offer rush services for clients who need their orders fast.

We ship all over the world using our trusted logistics partners. Shipping times vary depending on where you are. If you need expedited shipping, just let us know.

Absolutely! We would love to have you visit our factory. We love to build long-term relationships with our customers, and we believe that a personal visit is a great way to start a strong business relationship.

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